Curse

Frazzy · Jan 04, 2007, 06:58 PM // 18:58

It is so unnecessary to make it so that you cannot change your account password if you are signed up on the NCSoft website or the Guild Wars Store. I think it is more important to be able to change your password if your account has been accessed by other players and items are missing from your account.

The reason is, I want to reserve and protect my items more so than to buy character slots that I don't need (Although some people may want 25 character slots but there are not 25 characters I don't know) or to buy skills I enjoy unlocking. I have all three campaigns and have purchased Guild Wars Nightfall in the past 5 days. So, it is ridiculous how I have payed $50.00 to buy a game that I cannot even keep my items in.

Idea to fix this: Either make it so that your account password for the store and NCSoft are deleted and new ones can be made. This would leave a lot of people who have hackers in there accounts. It is not like everyone who's password is taken away has downloaded an illegal third party program. All I want is to be able to change my password. That is it.

Sleeve · Jan 04, 2007, 07:52 PM // 19:52

goto plaync.com

click account

click manage (then log in if necessary)

under game list, find Guild Wars

click "ACCOUNT DETAILS"

click reset password

answer the identification questions.

LicensedLuny · Jan 04, 2007, 08:32 PM // 20:32

I was really put off upon finding that I can no longer change my password in GW after using PlayNC to buy extra character slots. I contacted support and got what seemed like a canned answer. I'm not a tech expert, but I suspect the odds are that a program like GW is a lot less likely to have password security issues than any website, considering how very easy it is to pick up spyware/scumware in fairly normal browsing with the default settings on IE. Assuming of course that you're not using any illegal "cheat" or "hack" add-ons that you downloaded from some place.

Yes, I know that it's safer to use something besides IE, or at least change the defaults. I've cleaned *$(%*#(#$*@$*$*($ (aka browser helper objects) off of too many friends' pc's, so I don't accept "you should use other than the normal windows defaults," as an excuse to force password management through a website.

They could at least give us the option. Leave it default to the website control (likely to help avoid problems caused by illegal third-parties to GW,) but let those of us that aren't ever going to use third-party apps keep password control in the game interface.

So /signed
Don't make us change our password through the PlayNC site.

The Hand Of Death · Jan 04, 2007, 11:23 PM // 23:23

Yeah I agree with this.

I went to go change my password and it I wasn't able to easily change it. Right when it said I needed to go to a website I stopped and was like, my password is fine the way it is.

/signed needs to be an easier way, making them go to the site turns people off from changing it